In a statement to A Current Affair Budget Direct said: "The matter has been considered by the Australian Financial Complaints Authority, where the Ombudsman decided in favour of Budget Direct and confirmed that Budget Direct was entitled to deny the claim". READ MORE: Airbnb landlords shutdown by council who rented same propertyĪs if having his van stolen along with valuables inside wasn't enough for Mr Grantham, he said when he contacted his insurance company Budget Direct and lodged a claim, it responded saying he had breached the conditions of cover by leaving his keys in a security padlock. "'Keep an eye out, you know, these are the goods. Still holding out hope he'd get his van back, Mr Grantham posted photos to social media, even offering a reward. Just days later police confirmed the van was used in a robbery at a nearby resort which was all captured on CCTV. Wedding rings … phones, wallets, the … whole thing it's just gone," he said. "A lot of hopes and dreams are in that vehicle. READ MORE: Thousands of St George customers see their money vanish in a flash
He and his wife were in the process of doing up the van up before travelling around Australia. "I think with cars and being an electronic key lock you kind of can't take them in the water," Chris Carline said.īut somehow thieves gained access to Mr Grantham's keys and took off in what he describes as his pride and joy. "It's a pretty safe option I would think, better than putting it under the wheel of the car," Bec Bond said. READ MORE: Mum forced to live in shipping container after gifting daughter home
Andrew Grantham's van was stolen despite using a key lock. Never had a problem," he said.Ī Current Affair spoke to a number of other surfers who also rely on the security padlock and have been using them for years. "I've been using that, like those devices for about five years.
READ MORE: Celeb garden guru's battle with neighbours over tree removalīefore heading into the water, the 49-year-old did what many other beach goers do and placed his electronic car keys in a security padlock which he attached to his Toyota Hiace. It was a busy Sunday morning at Burleigh Heads when Andrew Grantham went for a surf.
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